Premium Annual Support
Besides our Basic Annual Support (Which includes technical support via email, live chat and bug fix only for latest two major version), we also offer extended service and support offerings with our Premium Annual Support (PAS) plan to better suit your support needs. With this plan, you are assured to get the most professional advice and efficient assistance from our tech support team to fix critical issues. Even better, you get to enjoy exclusive and tailored services for each product that you buy. Premium Annual Support includes the following:
- Unlimited technical support via email with 6 to 10 hour initial response.
- Technical support via live chat or remote session.
- Invitation to participate in beta release programs.
- Free maintenance, minor and major version update releases.
- Free license upgrade for SharePoint 2007 to SharePoint 2010 / SharePoint 2013 / SharePoint 2016 migration.
The price of Premium Annual Support differs for different products and license types. To get an exact price quote please visit Premium Annual Support purchase page